Last Updated June 22, 2020
Koala Labs, Inc. (“Company,” “we,” “us,” or “our”) makes available an Internet-based food and beverage ordering service, which can be managed by restaurant employees through a content management platform (the “Koala Platform”). Restaurant customers (“Diners”) can place orders through the use of related Koala technologies (which are private-labeled with the restaurant brand (the “Restaurants”)), including (a) a website ordering platform through which Diners can place and pay for orders (“Web Ordering”), (b) software installed on in-store kiosks, which facilitates in-store ordering, payment and pickup by Diners, (c) mobile applications downloaded by Diners through a Mobile App Store and used by Diners to place and pay for orders (the “Mobile App”) and (d) software installed on Restaurant employee iPads for in-store ordering processed by the Restaurant employees. The Koala Platform, any such related technologies and any websites controlled by us, including http://koala.io (the “Site”), are referred to herein collectively as the “Service”.
We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Data”) as follows:
Personal Data You Provide: When you use the Service, we collect the following categories of Personal Data.
Internet Activity Data: When Restaurant employees and Diners visit, use, and interact with the Service, we may receive certain information about their visit, use, or interactions. Although, as indicated above, we not store any personally identifiable Diner Data, we do collect non-individually identifiable Internet activity data from both our Restaurant employees and Diners. For example, we may monitor the number of people that visit the Service, peak hours of visits, which page(s) are visited, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), which browsers people use to access the Service (e.g., Chrome, Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and navigation pattern. In particular, the following information is created and automatically logged in our systems:
On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:
Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of our websites or Web Ordering and you may not be able to benefit from the full functionality of the Service.
If you access the Service on your mobile device, you may not be able to control tracking technologies through the settings.
We may use your Personal Data for the following purposes:
Marketing. We may use your Personal Data to contact you to tell you about products or services we believe may be of interest to you. For instance, if you elect to provide your email or telephone number, we may use that information to send you special offers. You may opt out of receiving emails by following the instructions contained in each promotional email we send you. You can also control the marketing emails and/or text messages you receive from Restaurants and their partners by following the process established by the applicable Restaurant. In addition, if at any time you do not wish to receive future marketing communications, you may . If you unsubscribe from our marketing lists, you will no longer receive marketing communications but we will continue to contact you regarding management of your account, other administrative matters, and to respond to your requests.
In certain circumstances we may share Personal Data with the following categories of third parties without further notice to you, unless required by the law, as set forth below:
Please if you need to change or correct your Personal Data. For Personal Data held by a Restaurant, please follow the applicable process established by the applicable Restaurant.
Our Service is not directed to children who are under the age of 16. Company does not knowingly collect Personal Data from children under the age of 16. If you have reason to believe that a child under the age of 16 has provided Personal Data to Company through the Service please and we will endeavor to delete that information from our databases.
You use the Service at your own risk. We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or e-mail. Please keep this in mind when disclosing any Personal Data to Company via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third party websites.
In certain circumstances providing Personal Data is optional. However, if you choose not to provide Personal Data that is needed to use some features of our Service, you may be unable to use those features. You can also to ask us to update or correct your Personal Data.